Job Description

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ESD Applications Engineer

  • 1141 Harbor Bay Pkwy, Alameda, CA 94502, USA
  • Employees can work remotely
  • Full-time
  • FLSA Status: Exempt

Company Description

At the forefront of the static control industry for over 80 years, today Simco-Ion, a premier electronics manufacturer, is a global enterprise with vast intellectual property and resources. Our longevity speaks to our success at improving safety, increasing efficiency, and lowering overall cost for customers. When working at Simco-Ion, you will be empowered in an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and opportunities to make an impact.

ITW, a Fortune 200 company, is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.  The company has prospered for over 100 years, changing the way people live and work all over the world.  Each of ITW’s businesses has an independent entrepreneurial spirit and freedom to innovate. It is the highly talented people at ITW who drive success through new products and customer driven solutions.

To learn more about the Simco-Ion and what we do, please visit our website at: https://technology-ionization.simco-ion.com/ and our corporate website at: https://itw.com/

Job Description

The ESD Applications Engineer will assist in product evaluation and testing, sales and customer product support and onsite product installation.  Will be working with a team of Application Engineers, R&D Engineers, Sales Managers and upper management.

Job Responsibilities

Duties/Responsibilities:

  • Provide customer technical support via email, telephone, Microsoft Teams and site visits.
  • Perform virtual and on-site technical static control (ESD & ESA) engineering surveys for customers.
  • Support customer product installations, including control software.  This includes onsite visits to train, evaluate or install equipment.
  • Evaluate competitor products and assist R&D Engineers in testing new products.
  • Maintain customer technical assistance records database.
  • Assist in product User’s Manual review for accuracy and other technical document preparation.
  • Create Technical Bulletins as needed for both internal and external use by customers, Channel Partners and other Application Engineers.
  • Assist customers in installing and maintaining product software installation in a Windows environment.
  • Conduct online or in-person product training and sales support where required.
  • Analyze alternative techniques and methods related to products and recommend changes to equipment or procedures as needed.
  • Share field experience, technical information and training with other departments.
  • Implement all applicable ITW responsibilities and guidelines.
  • Perform other related duties as assigned.

Job Qualifications

Qualifications

Required Skills/Abilities:

  • Ability to work within a team effectively.
  • Basic engineering math and basic statistical skills.
  • Knowledge of electrostatic discharge control and/or cleanroom contamination control principles highly preferred.
  • Knowledge and experience in automated manufacturing systems preferred.
  • Basic knowledge of manufacturing Quality requirements preferred.
  • Excellent written and verbal communication and presentation skills.
  • Proficient with Microsoft Office Suite or similar software.
  • Ability to deal effectively and politely with customers at all levels of experience.

Education and Experience:

  • Bachelor’s degree in Applied Sciences or Engineering discipline is required.
  • Four years of relevant experience, preferably in electrostatic discharge (ESD) control, contamination control or similar in the Semiconductor or other related high technology industries, highly preferred.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift 25 pounds at a time.
  • Must be able to access and navigate all areas of a manufacturing facility.
  • Must be able to work with customer Engineers and Technicians to install product.
  • Travel requirements up to 50% (mostly domestic but limited international)

Additional Information

Our employees enjoy competitive, merit-based salary plus excellent benefits including:

  • Health and dental insurance
  • Company Paid Life Insurance / Short and Long Term Disability
  • 401K plan with generous company match
  • Paid vacation, personal days and holidays
  • Continuing education reimbursement program
  • Employee Life Assistance Program
  • Flexible spending accounts

ITW Company Overview

ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It’s the highly talented people at ITW businesses all over the world who drive our success through new products and customer driven solutions. Together, we are ITW—a Fortune 200 company that has prospered for 100 years, and changed the way people live and work, all over the world.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.